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| Starting price | $15 per user/month plus tax, billed monthly; one plan, no tiers |
|---|---|
| Free plan | No. 30-day free trial with every feature, no credit card |
| Upper tiers | None. Every customer gets every feature at the same price |
| Best for | Owners and small teams (roughly 1–15 people) moving off a spreadsheet |
| Not ideal for | Teams that need email automation, sequences, forecasting or marketing in the CRM |
| Standout feature | Free phone and email support from real people, even during the trial |
| Biggest drawback | No higher tier: when you outgrow it, the next step is a migration, not an upgrade |
Less Annoying CRM costs $15 per user per month with one plan that includes every feature, a 30-day free trial and free phone support. It is the simplest CRM we review and a strong fit for owners and teams of up to about 15 who need contacts, pipelines, tasks and a shared calendar. It is a poor fit if you need email automation, forecasting or dashboards.
Less Annoying CRM Review: Our Take
Less Annoying CRM (LACRM) does one thing and refuses to be talked into more. It gives a small business one shared place for contacts, companies, pipelines, tasks and a calendar, and it charges everyone $15 a seat for it. There is no free tier holding seats back, no Professional plan holding automation back, and no sales call trying to upsell you mid-trial. For an owner who has been burned by a bloated CRM, that restraint is the whole pitch.
The trade-off is what you would expect from a tool this deliberately narrow. Automations exist, but they only assign records, attach notes, tasks, groups and pipelines; they do not send email. There are no sequences, no forecasting and no dashboard builder, and calling and bulk email come through integrations. Most important, there is no bigger plan. When a growing team needs those things, the answer is a different CRM. If your business will stay small and simple, that is a fair trade. If you plan to build a sales team in the next year or two, know it up front.
Bottom line: if you want the least complicated CRM you can buy and you value a human on the phone over a feature checklist, Less Annoying CRM is hard to beat at $15. If you expect to need sales automation within a year, start with Pipedrive or Zoho CRM, which have tiers to grow into.
What Is Less Annoying CRM?
Less Annoying CRM is a cloud CRM for small businesses that have outgrown a spreadsheet and do not want a platform the size of Salesforce. It is made by a family-owned, self-funded company in St. Louis that has sold one plan since 2009. The core is a contact record that shows everything about a person on one page: phone numbers, emails, notes, files, tasks, events, pipeline status and a dated history of every interaction. Contacts link to company records, so you can see everyone you know at an organization.
Around that record sit the other pieces: unlimited custom fields and groups, unlimited pipelines with their own fields, tasks with reminders, shared team calendars that sync with Google and Outlook, email logging from Google, Microsoft or any IMAP inbox, web forms that create records, simple automations, filtered reports and per-user permissions. The product keeps shipping small improvements; recent changelog entries include pinned notes, task search, event search and custom phone and address labels.
Who Less Annoying CRM Is a Good Fit for
A Good Fit If...
- You are a solo owner or a team of up to about 15 moving off a spreadsheet or a shared inbox
- You find HubSpot or Salesforce overwhelming and want something you can learn in a session
- You want one price with no risk of an upsell when you need a feature
- You value picking up the phone and reaching a real person
- You work in healthcare-adjacent services and need a CRM that will sign a BAA at the base price
Consider Another Option If...
- You need email marketing, forms and landing pages in the same tool (see HubSpot or Zoho CRM)
- You want a free plan rather than a 30-day trial (see our best free CRM guide)
- Your reps need email sequences, built-in calling or deal forecasting
- You expect to grow past 15 to 20 users and want a tier to grow into
Pricing and Plans: The One-Plan Model
There is only one pricing decision with LACRM: how many users you need. Each user costs $15 per month plus applicable tax, billed monthly with no contract. There is no annual plan, no seat minimum, no setup fee and no volume discount; the tenth user costs the same as the first. Prices were checked on lessannoyingcrm.com in November 2026.
| Item | Price | What's included |
|---|---|---|
| Every user | $15/month, billed monthly | Unlimited contacts and companies, unlimited pipelines and custom fields, 25GB file storage per user, tasks, calendars, email logging, mobile access, user permissions, all future upgrades |
| Support | $0 | Phone and email support for every user, including during the trial |
| HIPAA | $0 | HIPAA compliance included; healthcare customers can sign a BAA |
| Free trial | $0 for 30 days | Every feature, no credit card |
LACRM sets no hard contact limit but suggests staying under about 50,000 contacts and companies in total.
What a Real Bill Looks Like
| Team size | Monthly | Per year | Arithmetic |
|---|---|---|---|
| 1 user | $15 | $180 | 1 × $15 |
| 5 users | $75 | $900 | 5 × $15 |
| 15 users | $225 | $2,700 | 15 × $15 |
Because there is one plan, there is no tier to under-buy and no add-on to forget. The comparison worth making is against the tier you would actually need elsewhere. Five users on Pipedrive Lite cost 5 × $14 = $70 a month on annual billing, about the same, but Pipedrive's automation and email sequences start at Growth, $24 a user. Five users on Zoho CRM Standard cost $70 a month annually or $100 monthly. LACRM is not the cheapest seat on the market, but it is the cheapest way to get everything a vendor sells.
The Simplest-CRM Scenario: a Two-Person Shop
Picture a two-person firm: an owner who sells and an office manager who books jobs and chases invoices. On LACRM they pay $30 a month. Day one, they import a spreadsheet of contacts, set up one pipeline with five stages, connect their calendars and switch on email logging. Each morning both get an agenda email with their tasks and events. A web form on their site creates a new contact and, through an automation, attaches a follow-up task for the owner. That covers most of what a business this size needs from a CRM, and neither person has to learn anything more.
Watch out for: the lack of an annual discount and of any volume discount. At 15 or more users, price the tier you would really need on a per-seat competitor before you decide. For a wider view of what CRMs really cost, see our CRM cost breakdown.
Key Features and How They Work
Contacts and Companies
Every contact shows its full history, notes, files, upcoming tasks and events on one scrolling page. Custom fields are unlimited, and groups let you tag contacts however you like, including private groups only you can see. Contacts can sync with Google Contacts in both directions, and duplicates can be merged, with an undo if you merge the wrong pair.
Pipelines
Pipelines are LACRM's most flexible feature. You can create as many as you need, for sales, onboarding or hiring, each with its own stages and its own custom fields per stage. Each pipeline gets its own report, filterable by stage, assigned user or date. What you do not get is weighted forecasting or the deal-focused pipeline view Pipedrive is built around.
Tasks, Calendar and the Daily Agenda
Tasks carry follow-up reminders, and every morning each user gets an email with that day's tasks and events. Calendars sync both ways with Google and Outlook, team calendars are shared, colour-coded sub-calendars split work from personal, and events can send email or text reminders. For many small teams this daily agenda is the feature that keeps follow-up from slipping.
Email Logging
LACRM records emails sent and received through Google, Microsoft or any IMAP account against the right contact, so nobody forwards messages into the CRM by hand. It is a logging tool, not a campaign tool: there is no bulk sending built in. For newsletters, LACRM passes lists to Mailchimp.
Forms and Automations
The form builder creates intake forms that add records to the CRM. Automations are shortcuts: a saved set of steps that assigns a user and attaches a note, task, group or pipeline. You can run one by hand, or have it fire when a contact enters a pipeline status or a form is submitted. That covers routine admin well. It does not send emails, wait a set number of days or branch on conditions, so it is not a sales automation engine.
Reports
Reports are filtered lists: contacts by any field or group, pipeline items by stage or owner, tasks, and team activity over any date range, each exportable to a spreadsheet or PDF in one click. There is no chart-based dashboard and no forecasting.
Team Accounts, Permissions and Security
Each user can be given full edit, read-only or no access to other users' data, set person by person. Leads and contacts can be assigned with a click. Security covers encryption of connections, the database and backups, two-factor login, Google sign-in and the ability to lock out a compromised user straight away.
Mobile
LACRM works in any mobile browser and can be pinned to the home screen, and its help center also points users to apps in the App Store and Google Play. Expect the mobile experience to cover looking up contacts, logging notes and checking tasks, with setup work done on the desktop.
Ease of Use and Setup
This is where Less Annoying CRM separates itself from almost everything we review, and it earns a 4.8. There is less interface to learn. A new user can import contacts, add a pipeline and start logging notes in the first session, without a training course or an admin. You can even try a live demo account before signing up. The cost of that simplicity is a ceiling: once the basics are no longer enough, there is no depth to grow into. Moving from a spreadsheet? Our CRM vs spreadsheet guide explains when the switch pays off.
Integrations and API
Native connections cover Google Calendar, Google Contacts, Outlook Calendar and Mailchimp. Partner integrations add calling and texting (CallHippo, JustCall, KrispCall, Intulse, and Kallio for Aircall, Dialpad and 3CX), mapping (Badger Maps, GeoMaps), LinkedIn capture, web forms, and AppConnect for working with the CRM from AI assistants. Zapier and LeadsBridge reach hundreds more apps, and there is an open API. It is a reasonable list for a tool this size, but nowhere near HubSpot's marketplace, so expect to use Zapier for anything unusual.
Support and Customer Service
Support is free for every user, by phone and email, and it is available before you pay; trial users get the same help as customers. There is no premium support tier, because there is no premium anything. A live demo and a bookable call with the team are offered up front, and the help center is clear and well organized. Third-party reviews consistently rate support as the best part of the product, and it is the real reason many owners choose LACRM over more capable tools. We score it 4.9.
Pros and Cons
What We Like
- One price, every feature, no upsell path
- Among the easiest CRMs to learn that we've reviewed
- Free phone and email support for everyone, even trial users
- Unlimited pipelines, custom fields and groups
- Daily agenda email keeps follow-up on track
- HIPAA compliance and a BAA at no extra cost
What Could Be Better
- Automations cannot send email; no sequences
- No dashboards or forecasting; reports are filtered lists
- No built-in calling or bulk email; both need integrations
- No higher tier, so outgrowing it means switching CRMs
- No annual or volume discount
- No permanent free plan
Our small business ranking puts Less Annoying CRM next to HubSpot, Pipedrive, Zoho and Bigin on price, setup time and who each one suits.
How Less Annoying CRM Compares with Other Options
| Tool | Starting price | Free plan | Choose it over LACRM when… |
|---|---|---|---|
| Bigin by Zoho | Free; Express $7/user ($9 monthly) | Yes (1 user) | You want the lowest cost and a path up to Zoho CRM later |
| Pipedrive | $14/user (Lite) | No (14-day trial) | You want a visual pipeline and automation from $24 on Growth |
| Zoho CRM | Free; Standard $14 ($20 monthly) | Yes (3 users) | You want a free start and tiers that add workflows and forecasting |
| HubSpot CRM | Free; low-cost Starter plan | Yes (2 users) | You want marketing tools on the same record |
Per user per month, billed annually unless noted; prices from each vendor's US pricing page, November 2026.
Less Annoying CRM vs Bigin by Zoho is the closest match on philosophy. Both are built for very small teams that want to spend little. Bigin is cheaper per seat, has a free plan for one user and gives you Zoho CRM to graduate into. LACRM costs more but includes everything at one price, has unlimited pipelines and custom fields, and is rated higher for support. If you are fairly sure you will scale up, Bigin's growth path matters more. If you want to set it up once and forget the CRM exists, LACRM is the calmer choice.
For the full shortlists, see our best CRM for small business ranking and the wider list of the best CRM software.
Frequently Asked Questions
How much does Less Annoying CRM cost?
$15 per user per month plus applicable tax, billed monthly, as checked in November 2026. There is one plan with every feature, no annual discount, no contract and no setup fee. Five users cost $75 a month and fifteen cost $225.
Is there a free version of Less Annoying CRM?
No permanent free plan. There is a 30-day free trial with every feature and no credit card, and support is available during the trial. After 30 days each user costs $15 a month.
Is Less Annoying CRM good for a small business?
Yes, if the business needs contacts, pipelines, tasks and a shared calendar and values simplicity. It is built for owners and small teams moving off spreadsheets. It lacks email automation, forecasting and dashboards, and has no higher tier, so a business planning to scale sales should look at tools with room to grow.
Does Less Annoying CRM have automation?
Simple automation only. An automation can assign a user and attach a note, task, group or pipeline, and it can run by hand or when a contact enters a pipeline status or submits a form. It cannot send emails or run multi-step sequences.
Less Annoying CRM vs Bigin by Zoho: which is better?
Bigin is cheaper at $7 per user on annual billing, has a one-user free plan and lets you move up to Zoho CRM later. Less Annoying CRM costs $15 but includes every feature and free phone support. Pick Bigin if you expect to outgrow it; pick LACRM for the simplest tool.
Is Less Annoying CRM HIPAA compliant?
Yes. The vendor says LACRM is HIPAA compliant and that healthcare customers can sign a business associate agreement (BAA). Compliance is included in the $15 price rather than sold as an add-on, which is unusual among small-business CRMs.
Our Final Take
Less Annoying CRM earns its 4.0 by committing completely to one idea: a small business should not need a consultant to run its CRM. One price, one plan, unlimited pipelines and support that answers the phone add up to the easiest start of any CRM we cover. The catch is the ceiling. There is no email automation, no forecasting and no bigger plan, so a business that plans to build a sales team should price Pipedrive or Zoho CRM alongside it. If your business will stay small and simple, buy it with confidence.